Privacy Policy

Last updated: December 31, 2024

1. Introduction

Welcome to PaceLab ("PaceLab", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at https://pacelab.id and our mobile applications (collectively, the "Service").

PaceLab is a platform that connects runners with coaches, enabling training program management, activity tracking, and performance analysis through integration with fitness platforms including Strava and Garmin Connect.

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address, password
  • Profile information: date of birth, profile picture
  • Training program participation information
  • Communications with coaches and other users

2.2 Information from Connected Fitness Platforms

When you connect your Strava or Garmin account, we collect the following activity data with your explicit consent:

  • Activity Data: Running, cycling, and other workout activities including date, time, duration, distance, pace, speed, and activity type
  • Performance Metrics: Heart rate data, heart rate zones, cadence, elevation gain, calories burned
  • GPS Data: Route information and location data from your activities (if enabled)
  • Profile Information: Your fitness platform username, profile picture, and athlete ID
  • Summary Statistics: Weekly and monthly activity summaries

2.3 Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and general location
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Training Management: Enable coaches to create, assign, and monitor training programs for athletes
  • Performance Analysis: Analyze your activity data to provide insights, track progress, and evaluate training program effectiveness
  • Activity Synchronization: Automatically import your workouts from connected fitness platforms
  • Program Features: Facilitate training program participation and coach feedback workflows
  • Communications: Send you notifications about training programs and platform updates
  • Service Improvement: Analyze usage patterns to improve our platform and develop new features
  • Customer Support: Respond to your inquiries and provide assistance

4. How We Share Your Information

4.1 With Your Consent

  • Coaches: When you join a training program, your coach(es) can view your activity data and performance metrics to provide training guidance
  • Leaderboards: Your performance data may appear in program analytics if you participate

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and storage providers
  • Email service providers
  • Analytics providers

4.3 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information or activity data to third parties for marketing purposes.

5. Third-Party Fitness Platform Integrations

5.1 Strava

When you connect your Strava account, we access your data through Strava's official API in accordance with their API Agreement. You can disconnect your Strava account at any time through your PaceLab settings, which will stop future data synchronization.

5.2 Garmin Connect

When you connect your Garmin account, we access your data through Garmin's Health API in accordance with their Developer Agreement. You can disconnect your Garmin account at any time through your PaceLab settings or through Garmin Connect's third-party application settings.

Please review the privacy policies of these platforms for information about how they handle your data:

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure authentication with hashed passwords
  • Regular security assessments
  • Access controls limiting who can view your data

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. When you disconnect a fitness platform integration, we stop syncing new data but retain previously synced data unless you specifically request its deletion.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Withdraw Consent: Disconnect third-party integrations at any time
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@pacelab.id.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: